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CVE-2026-102489

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user.

  • Severity: Critical
  • CVSS 9.4
  • EPSS 1.26%
  • On CISA KEV
  • Public exploit
  • P1 · Patch now

Why P1: on CISA KEV.

Description

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

CISA Known Exploited Vulnerability

Added 2026-10-02, remediation due 2026-10-05. Ransomware use: Unknown. Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for…

Affected products

  • docker Version details not specified in source
  • linux linux kernel Version details not specified in source
  • zammad >= 6.3.0, <= 6.5.4
  • Zammad GmbH Zammad Version details not specified by CISA

Weakness

CVSS vector

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X

References

Published 2026-09-30 · updated 2026-10-10 · sources: NVD, GitHub Advisory Database, CISA KEV